Bidvest Noonan

A leading provider of facilities services and solutions

Latest News

Bidvest Noonan Expands Partnership with Translink in Multiservice Win

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Bidvest Noonan, a leading provider of FM services to the transport sector across the UK and Ireland, has expanded its long-standing partnership with Translink, Northern Ireland’s public transport provider. The business retained its cleaning services contract and added catering support and consumable supplies. This is the latest in a growing number of customers who have transitioned to bundled and integrated solutions, reflecting a wider trend across the organisation.

David Barker, Chief Growth Officer at Bidvest Noonan, said:
“This expansion reflects the incredible service our teams deliver and the strength of our business in Northern Ireland. We’re seeing real momentum in bundled and integrated solutions as more organisations look to manage costs, reduce complexity, and improve outcomes.”

Operating an extensive network of bus and rail services, Translink is one of Northern Ireland’s most significant public service organisations. It plays a critical role in connecting communities, supporting the economy, and advancing sustainable transport across the region.

This expanded contract marks a major milestone in Bidvest Noonan’s partnership with Translink, which began in 2012. It reflects the continued success of Bidvest Noonan’s teams in delivering exceptional service and its growing role in the region’s transport sector.

As part of the new multiservice agreement, Bidvest Noonan will introduce a suite of innovations to support operational efficiency and enhance the passenger experience. These include cobotic cleaning solutions, sensor-based monitoring, and non-chemical cleaning systems, all designed to deliver cleaner, safer, and more sustainable environments.

Bidvest Noonan will also implement a range of sustainability initiatives to reduce environmental impact. These include cutting plastic and packaging use, switching to green product alternatives, and eliminating harmful chemicals from cleaning processes.

The contract also paves the way for new community engagement initiatives, beginning with a social value programme at the landmark Grand Central Station in Belfast. Through this programme, Bidvest Noonan and Translink aim to make a lasting, positive impact across the communities they serve.

Jim O’Hagan, Managing Director for Northern Ireland at Bidvest Noonan, said:
“We are incredibly proud to expand our partnership with Translink. This is a flagship, multiservice contract for us in Northern Ireland, and its retention and growth reflect the trust we’ve built through years of strong performance. By delivering a broader range of services, we’re able to deliver greater value and create even better experiences for passengers and colleagues alike.”

This contract forms part of Bidvest Noonan’s growing portfolio of major transport partnerships across the UK and Ireland, reinforcing its position as a market leader in delivering high-performing FM services for the transport sector.

Bidvest Noonan Launches Customer Value Function to Deliver Stronger Client Outcomes

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Bidvest Noonan has launched a new Customer Value function, bringing together a number of its key teams under one integrated structure. Designed to strengthen customer partnerships and improve outcomes, the function combines expertise in areas such as innovation, environmental sustainability, health and safety, operational excellence and customer experience, creating a more connected approach to delivering insight, improvement and impact for clients.

This move reflects Bidvest Noonan’s commitment to its vision:

To be the best FM business; known for exceptional people, sustainable solutions and disruptive innovation that enables our customers, colleagues and communities to thrive.

The function is led by Cornelia Olivier, who has been promoted to Managing Director of Customer Value. A member of the business for the past five years, Olivier previously served as Customer Relationship Director and now reports to Chief Operations Officer Cormac Sheils, positioning her and her team to influence operational delivery across the business.

Olivier began her career in consulting with EY and later joined 4C Associates, a UK-based consultancy specialising in procurement and supply chain performance. She went on to hold a senior role at Barclays. Her experience across both advisory and in-house environments gives her a valuable perspective on how to build partnerships, lead change and deliver value at scale.

Cormac Sheils, Chief Operations Officer, commented:

“This new function brings together critical capabilities from across our business, aligned around a shared goal: to deliver greater value for our clients. Cornelia brings the leadership and clarity needed to turn this into a real engine for client success and operational progress.”

The Customer Value function will work in close partnership with operational teams across the UK and Ireland to strengthen client relationships, generate insight to inform service strategy, deliver innovative and customer-centered solutions, drive excellence in health, safety and sustainability, and embed continuous improvement across all sectors.

Cornelia Olivier, Managing Director of Customer Value, said:

“ The Customer Value function brings together teams with specialist expertise to drive improvements in areas such as service quality, innovation delivery, sustainability, safety and client satisfaction. It gives us a clear point of difference in how we support our clients and respond to their needs.

The creation of the Customer Value function reflects Bidvest Noonan’s ongoing investment in leadership, capability and long-term client success across its operations in the UK and Ireland.

Bidvest Noonan retains Keolis Amey Docklands contract

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Bidvest Noonan has retained its contract with Keolis Amey Docklands (KAD), the operator of the Docklands Light Railway (DLR) for Transport for London.

Under the renewed agreement, Bidvest Noonan will continue delivering “exceptional services” across the DLR’s network of stations, stops, and fleet, helping KAD provide a safe, clean, and welcoming environment for passengers.

Bidvest Noonan says this contract retention is a testament to the strong partnership it has with KAD and reflects the “continued high performance and dedication” of the Bidvest Noonan transport team.

Keith Middleton, Managing Director of Transport at Bidvest Noonan, commented: “We are proud to retain this important contract with Keolis Amey Docklands. Our teams are deeply committed to supporting KAD and the success of the Docklands Light Railway. We look forward to further strengthening our partnership and continuing to deliver the highest standards of service.”

Adam Prust, Key Account Director for Bidvest Noonan, who currently manages this contract said: “As we move into the new franchise with KAD, we are strengthening our partnership by expanding our services on the DLR contract to include pest control and laundry. We’re also investing in new equipment and technology to support our teams and enhance the customer experience.”

Bidvest Noonan’s Net Zero Targets Approved by the Science Based Targets Initiative (SBTi)

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We are proud to announce that Bidvest Noonan’s near-term and net zero science-based targets have been officially validated by the Science Based Targets initiative (SBTi).

This validation confirms that our commitments are aligned with the most ambitious aim of the Paris Agreement to limit global warming to 1.5°C. Under these approved targets, we will reduce absolute Scope 1, 2 and 3 emissions by 42% by 2030, and achieve full net zero across our entire value chain by 2045.

Our journey towards net zero is well underway. Over the past 12 months, we have achieved a further 12% reduction in carbon emissions, putting us ahead of plan to meet our 2030 target. Our momentum has been driven by focused initiatives in fleet optimisation, energy management, procurement strategies, and operational efficiency. These results show that we are delivering meaningful, measurable progress today.

Securing SBTi approval reflects our commitment and the real sustained efforts of our people across the business. With our science-based targets now officially in place, we are accelerating our work to reduce emissions, drive efficiencies, and create positive outcomes for our customers, our communities, and the planet.

Every step we take today brings us closer to a stronger, more sustainable tomorrow.

New Contract Win with Kildare Village

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Bidvest Noonan has been awarded a contract to supply cleaning services at the Kildare Village retail centre in County Kildare, Ireland.

Part of The Bicester Collection, the open-air shopping destination Kildare Village comprises 125 high-end boutiques, including Irish and international fashion brands such as Armani, Louise Kennedy and Mulberry, and attracts at least four million visitors annually.

David Barker, chief growth officer at Bidvest Noonan, said: “Kildare Village is an exceptional retail destination. We are proud to support them and look forward to delivering outstanding results, helping them achieve their sustainability goals, and ensuring an environment that captivates all who visit. This win demonstrates our position as a market leader.”

Bidvest Noonan Achieves an Impressive 12% Emissions Reduction

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Bidvest Noonan has reduced its carbon footprint by almost 12% in its fiscal year 2024, with these figures externally verified. The company is now ahead of its target of achieving a 42% reduction in emissions by 2030 and progressing towards becoming a net-zero business.

The almost 12% reduction in emissions was achieved through targeted operational improvements, with the company’s procurement team playing a key role in driving sustainable sourcing and supplier engagement, including accelerating the company’s transition to electric vehicles and working hand in hand with customers and suppliers on sustainability.

“Addressing climate change requires collaboration, commitment, and continuous effort. No organisation can achieve sustainability alone. The industry is making great progress, and we are proud to help lead the way to a more sustainable future. ” said Nina Delia, Environmental Manager at Bidvest Noonan.

Bidvest Noonan has been an early mover in electric vehicles, introducing an electric-first policy, which has led to a growing percentage of its operations transitioning to electric vehicles. Additionally, as one of the largest providers of FM services across the UK and Ireland, with more than 27,000 people, Bidvest Noonan has a substantial supply chain. The company has prioritised working with its partners to help it operate more sustainably and to ensure that companies within its network act responsibly.

With dedicated sustainability resources and deep expertise within its ranks, Bidvest Noonan actively supports its suppliers and customers in achieving their sustainability goals.